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10:00 - 11:00
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Exhibitor Question Time
Mike Cogan of Equinus chairs an expert panel, panellists include;
Ornagh Hoban, Datalex
Philip Bryant, Colonylor UK Ltd
Robin White, Car Trawler
Deepak Gupta, Blue Star Infotech
Lawrence Nell, Pixell
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11:15 - 12:15
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An interview with a fraudster – Elliot Castro
192Business.com
This fascinating session presented by 192.com offers intriguing insight into the mind of a convicted Fraudster – Elliot Castro. Between 2000 and 2004, Elliot spent a seven figure sum travelling the world on other people's money. Elliot successfully defrauded airlines, hotels, retailers, and a range of ecommerce websites and was caught in 2004 and convicted of fraud.
This session will offer visitors solutions and tools to combat this ever increasing problem, This session will be very popular so to avoid disappointment, please turn up early.
For further information – check out
http://www.192business.com/page/828//news/elliot-castro-interview

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| 12:30 - 13:30 |
KEYforTravel is a platform to manage the complete business cycle of any tourism industry player.
KEYforTravel is the solution for any enterprise that needs a platform for the present and future business demand, towards:
- a day-to-day effective operation environment with an agile front-end;
- an innovative and robust interoperability business engines capable of giving an aggregate response of fare and availability with an accomplished of booking in real time;
- the promotion and distribution of content and self-booking tools of company's offer within multi-channel interfaces for multiple targets;
- measuring and fine tuning the business operation in real-time, allowing an effective support for decision making processes.
The platform was created to respond to the new business challenges of Tourism, which is facing a complete new paradigm in doing a kind of business more accurate, more competitive and minimum cost to income drive

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13:45 - 14:45
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Managing your travel website – new solutions to old problems.
Olly Wenn, ZOLV - MD and Lead Architect.
Phil Facey, ZOLV - Client Services Account Manager.
A plain old CMS and a set of templates just doesn’t cut it anymore. See how Zolv’s new Web Travel Platform has tools to help you promote and sell your products online with ease, regardless of your product inventory or back office system.

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15:00 - 16:00
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Smart Money
Kyle Moser - Cornerstone Information Systems - Vice-President of Business Development
It’s always been difficult making money managing business travel. And, operating at a profit is paramount, whether it is your profit or on behalf of your shareholders.
Efficiency is a common characteristic of organizations that create wealth consistently, which is the focus of this session.

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16:15 - 17:15
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Your own website – The overlooked opportunity for social media
Anthony Rawlins - Digital Visitor - Managing Director
There are 2 distinct types of social media strategy that tourism companies can use to benefit from this massive online trend. Only by using both strategies can companies maximise the benefit of social media and with less than 1% of tourism business doing this, are the majority of organisations missing a big trick?
Come and listen to the candid facts about social media, our work for prestigious tourism companies that are leading the way and how you could and should be using social media for more of your own benefit.
Digital Visitor: Digital Visitor are a marketing company specialising in social media solutions and video production services for the travel and tourism industry.
Their social media solution, Visitor Review, has been developed to enable organisations to take advantage of social media on their own website. Branded individually for each company, Visitor Review allows users to upload photos, videos and text reviews quickly and easily whilst providing each of their clients with many search engine and marketing benefits. They have a wide range of clients including commercial travel companies, tour operators, destinations marketing organisations and individual tourism providers.
Having produced hundreds of videos in the last 18 months alone, Digital Visitor are the largest producer of online video for the industry in the UK and are official video providers to VisitBritian.

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